Hello? Hello? Not a Human Voice to be Heard
Oh brother..... some companies put you through all sorts of agony just to get to a HUMAN that you can finally talk to.
That type of telephone system is called "interactive voice response" (IVR). It is supposed to be more efficient (especially for the company) but proves to be very annoying to customers.
Want an "IVR Cheat Sheet"? This is a Copyrighted sheet by Paul English that lists a number of companies, and their telephone numbers, and tells you how you can cut through all the prompts.
Because the companies often change their system in order to prevent callers from getting through to a human quickly, you can sign up for a followup email from him with the newest information.
Thank you, Paul, for making our lives a little easier.
Obtain Paul English's IVR Cheat Sheet at http://paulenglish.com


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